Terms and Conditions

Business Terms

Thank you for choosing ZenViz Studio!

These Business Terms outline how we’ll work together to create your 3D visualizations, animations, or other multimedia projects. Please review them carefully and let me know if you have any questions or concerns before we start. I’m happy to discuss and adjust where needed to ensure a smooth collaboration.

All information on www.zenviz.studio is provided by Vladyslav Alyeksyenko, IČO: 10920374, based at Biskupcova 1748/71, Žižkov, 130 00 Prague, operating as ZenViz Studio (referred to as “I” or the “Contractor” below).

1. The Basics

1.1 These terms apply to our agreement (the “Contract for Work”) for creating your project, based on Czech law (Civil Code, Section 1751). I’m Vladyslav Alyeksyenko, doing business as ZenViz Studio, and you’re the “Client.”

1.2 The terms cover how we’ll collaborate, your responsibilities, my responsibilities, and the project details. They’re part of our Contract for Work. If our email offer or your order (the “Order”) says something different, the Order takes priority.

1.3 Words in singular also mean plural (and vice versa) unless the context says otherwise.

2. Key Terms Explained

To make things clear, here are the main terms used in this agreement, grouped for easy understanding with their original numbering:

2.1 Legal References

Copyright Act: Czech law (No. 121/2000 Coll.) governing ownership and use of creative work.
Civil Code: Czech law (No. 89/2012 Coll.) governing our agreement.

2.2 Parties Involved

Client: You, the person or company ordering the Work.
Contracting Parties: You and me (Vladyslav Alyeksyenko, IČO: 10920374, operating as ZenViz Studio).
Contact Person: The person each of us names to discuss project details. They can’t change the contract unless they’re a decision-maker (e.g., you or an authorized employee).

2.3 The Project

Work: The 3D visualization, animation, 3D model, or other multimedia project I create for you based on your instructions.
Subject of the Work: The final product, like 3D graphics or animations, made according to your requirements.
Client’s Requirements: Your specific instructions on what the Work should look like or include, which I must follow.
Work Price: The agreed price for the project, set in the Order. It may change if we agree on extra work

2.4 The Process

Contract for Work: Our agreement where I create the Work per your requirements, and you accept and pay for it.
Order: My email proposal detailing the project, price, timeline, and contact info. It’s my offer to work together.
Review Round: A meeting or email exchange where you review the Work and give feedback.
Subsequently Asserted Requirements: Any changes you request after the second Review Round.
Completion Deadline: The date I aim to finish and deliver the Work.
Essential Materials: Information or files (e.g., project plans) you must provide for me to do the Work, listed in the Order or requested later.
List of Required Materials: The specific materials you need to provide, included in the Order.

3. Starting the Project

3.1 After we discuss your needs, I’ll send you an Order via email with project details, price, timeline, and contact info.

3.2 The Order includes the List of Required Materials (2.4.7) and these terms. It’s my formal offer to work together.

3.3 You confirm the Order (usually by email) to start the project. By confirming, you agree to these terms.

3.4 If you suggest changes to the Order or terms, we’ll need to restart the process. Partial changes aren’t accepted.

3.5 You must provide Essential Materials (2.4.6) (e.g., project plans or specs) within 5 working days of confirming the Order. Without them, I can’t start.

3.6 If your project includes plans or designs by someone else (“Project Documentation”), you must get their permission for me to use them within 5 working days of confirming the Order.

4. Feedback and Changes

4.1 You can request changes to the Work (2.3.1) during two included Review Rounds (2.4), scheduled based on project progress (I’ll give you at least 5 working days’ notice via email).

4.2 The quoted Work Price (2.3.4) includes two Review Rounds (2.4.3). Changes requested in these rounds won’t increase the price or delay the deadline unless we agree otherwise.

4.3 You must provide feedback within 5 working days after I send each Review Round (2.4.3). If you don’t, I may treat the Work (2.3.1) as approved and issue an invoice for the first payment (see Article 5.2.1).

4.4 I’ll incorporate your feedback and send the revised Work (2.3.1) within 5 working days of receiving it, unless we agree on a different timeline.

4.5 Changes requested after the second Review Round (“Subsequently Asserted Requirements” 2.4.4) need my approval and may increase the Work Price (2.3.4) or extend the deadline (2.4.5). If we can’t agree within 5 working days, I’ll proceed without those changes.

4.6 If I request additional Essential Materials (2.4.6) during the project, you must provide them within 3 working days of my email request.

5. Payment

5.1 The Work Price (2.3.4) is set in the Order (2.4.2). VAT will be added if required by Czech law. The price may change if we agree on extra work (e.g., Subsequently Asserted Requirements 2.4.4).

5.2 You’ll pay:

5.2.1 30% of the Work Price (2.3.4) within 14 days of receiving the first Review Round (2.4.3) (via invoice). I’m not required to continue work until this payment is received.
5.2.2 70% of the Work Price (2.3.4) within 14 days of final delivery (via invoice).

5.3 If you don’t provide feedback within 14 days after the first Review Round (2.4.3), I may treat the Work (2.3.1) as approved and issue the 30% invoice.

5.4 I’ll send invoices via email to your Contact Person (2.2.3). Invoices are due within 14 days.

5.5 Work on weekends or Czech public holidays may incur extra charges, to be agreed in the Order (2.4.2) (e.g., 50% surcharge).

6. Deadlines and Delivery

6.1 I’ll aim to deliver the Work (2.3.1) by the Completion Deadline (2.4.5) in the Order (2.4.2), provided you pay the 30% invoice on time (Article 5.2.1) and provide Essential Materials (2.4.6) promptly. 6.2 The deadline (2.4.5) may extend if:

6.2.1 You’re late with Essential Materials (2.4.6) (Articles 3.5, 4.5);
6.2.2 You don’t secure permission for Project Documentation (Article 3.6);
6.2.3 You’re late agreeing on Subsequently Asserted Requirements (2.4.4) (Article 4.5);
6.2.4 You’re late paying the 30% invoice (Article 5.2.1).

6.3 The extension equals the delay in your payment or cooperation.

6.4 If you provide Essential Materials (2.4.6) late but want the original Completion Deadline (2.4.5) met, I may charge extra (to be agreed in the Order 2.4.2) for expedited work.

6.5 I’ll deliver the Work (2.3.1) digitally (e.g., via cloud storage) to your Contact Person (2.2.3) unless we agree otherwise.

6.6 You must accept the Work (2.3.1) even if it has minor issues that don’t significantly affect its use. Report any issues within 5 working days of delivery, or you lose the right to claim fixes. I’ll fix reported issues within 10 working days.

6.7 We’ll confirm delivery in writing (email counts). The confirmation notes the delivery date, your acceptance (or reasons for non-acceptance), and any minor issues with a fix timeline. This confirmation is just for record-keeping and doesn’t affect my right to the final payment (Article 5.2.2).

7. Who Owns the Work

7.1 When I deliver the Work (2.3.1), you get a license to use it for promoting the project in the Order (2.4.2) or for reference purposes (e.g., in print, online, or presentations), per the Copyright Act (2.1.1). You must credit “ZenViz Studio” in all uses.

7.2 You can’t modify, destroy, or use the Work (2.3.1) for unrelated marketing (e.g., branding other products) without my permission.

7.3 The license lasts as long as my copyright (2.1) and applies worldwide.

7.4 You can’t let others use the Work (2.3.1) without my written consent, except for project promotion or references (with credit to ZenViz Studio and the project name in the Order 2.4.2).

7.5 I can showcase the Work (2.3.1) for my portfolio or marketing after you publish it or after 1 year from delivery if you don’t publish it.

8. Protecting Your Data

8.1 I process your personal data (or your team’s) to manage our Contract for Work (2.4.1) and deliver the Work (2.3.1). This includes names, IČO, contact details, and bank info. Czech law (2.1.2) allows this without extra consent.

8.2 I won’t sell your data or share it beyond what’s needed for the project (e.g., with a trusted processor like an accountant).

8.3 I’ll keep your data for 3 years after the project ends (or longer if required by tax laws).

8.4 You can ask to see, correct, or delete your data. If you think I’m handling data incorrectly, contact me, and if we can’t resolve it, you can reach out to the Czech Office for Personal Data Protection.

9. Ending the Contract

9.1 I can end the Contract for Work (2.4.1) if:

9.1.1 You don’t provide needed Essential Materials (2.4.6) or cooperation (Articles 3.5, 3.6, 4.5, 4.5) and don’t fix it after my request within a reasonable time;
9.1.2 You’re over 14 days late paying the 30% invoice (Article 5.2.1).

9.2 You can end the Contract for Work (2.4.1) if I don’t start the Work (2.3.1) after you’ve paid the 30% invoice (Article 5.2.1) and don’t fix it after your request within a reasonable time (unless I’m delayed by lack of cooperation).
9.3 Ending the Contract for Work (2.4.1) requires a written notice (not email) sent to the other Contracting Party (2.2.2). It cancels the contract from the start.

9.4 If we end the Contract for Work (2.4.1), I’m entitled to payment for work done. If you cause the termination (Article 9.1), I’m owed at least 50% of the Work Price (2.3.4). I can also claim damages.

10. Final Notes

10.1 These terms are part of our Contract for Work (2.4.1). The version you agree to when signing the Order (2.4.2) applies. Changes need both our agreement.

10.2 You confirm these terms are clear and fair.

10.3 If any part of these terms is invalid, the rest still apply.

10.4 We’ll keep project details confidential, even after the project ends, unless they’re already public.

10.5 We’ll use email for most communication (using addresses in the Order 2.4.2). Emails are considered delivered when sent, unless I get a bounce-back. For formal notices (e.g., ending the Contract for Work 2.4.1), we’ll use paper mail or a Czech data box to the Order’s address (2.4.2).

10.6 Neither of us can transfer the Contract for Work (2.4.1) without the other’s consent.

10.7 Czech law (especially the Civil Code 2.1.2) governs our agreement. Disputes go to Czech courts near my address (Prague).

Let’s make something great together! Contact me with any questions before we start.